Senior Software Engineer (Backend), Technical Support

Outreach(7 hours ago)

RemoteFull TimeMedior$80,000 - $120,000Support

About this role

A Backend Software Engineer at Outreach's Support Team leverages AI and advanced technologies to develop and maintain backend features for an AI-powered support troubleshooting platform. The role involves working on data processing, API development, and integrating AI tools to enhance customer support efficiency. The engineer collaborates with peers and senior engineers to deliver scalable, high-quality solutions.

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Required Skills

Python
RESTful API
Data Modeling
AWS
GenAI
NoSQL
Distributed Systems
Message Queues
Backend Development
Cloud

About Outreach

outreach.io

Outreach is a sales engagement and revenue operations platform that helps revenue teams automate prospecting, manage multi-channel cadences, and capture sales activity to drive pipeline. It offers sequencing for email, calls, and meetings, activity capture and analytics, forecasting and coaching tools, and deep integrations with CRMs and common sales tech. Outreach is designed to boost rep productivity and conversion rates through workflow automation, performance insights, and workflow orchestration. Companies choose Outreach for its automation capabilities, analytics-driven coaching, and enterprise-grade integrations.

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