Senior Software Engineer, Community Support Engineering

Airbnb(1 day ago)

RemoteFull TimeSenior$120,000 - $180,000Community Support Engineering

About this role

Airbnb is seeking a Senior Software Engineer for its Community Support Engineering team to develop backend services that support global customer support operations. The role involves building reliable, scalable backend systems to improve support efficiency and resolution quality, impacting Airbnb's community of hosts and guests.

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Required Skills

Java
Kotlin
API
Data Modeling
Backend Services
Observability
SLOs
Incident Response
Platform
Reliability

About Airbnb

airbnb.com

Airbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.

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