Senior Software Engineer II

Talkdesk(5 months ago)

DurhamOnsiteFull TimeSenior$165,000 - $248,000Engineering

About this role

This engineering position supports Talkdesk's mission to redefine the customer experience by contributing to the cloud contact center platform's technology and growth. The role is part of an innovative, fast-paced, and inclusive company that emphasizes focus, accountability, and speed.

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Required Skills

Cloud Native
Resilience
Fault Tolerance
Observability
Collaboration
API
Microservices
Java
C++
C#

+5 more

Qualifications

Bachelor's or Master's in Computer Science or Engineering

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.

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