Senior Software Engineer - Paris hybrid

Aircall(1 month ago)

Paris, FranceOnsiteFull TimeSenior$141,134 - $189,906 (estimated)Engineering

About this role

A Senior Software Engineer at Aircall contributes to the design, development, deployment, and operation of business‑critical features for an AI-powered customer communications platform. The role sits within a fast-growing, product-driven engineering organization building resilient, scalable services on top of voice and integrations with CRM, helpdesk, and e-commerce tools. The engineer is expected to own solutions end to end in production while championing operational excellence, observability, and best practices. The position also includes mentoring responsibilities and participation in architectural decisions across teams.

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Required Skills

Backend Development
TypeScript
Node.js
Python
Ruby
Ruby On Rails
AWS
Serverless Architecture
Kubernetes
REST APIs

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About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.