Senior Software Engineer
NICE(1 month ago)
About this role
The Specialist Software Engineer will contribute to NiCE’s Contact Center Copilot by designing scalable, robust backend solutions and integrations that leverage AWS and LLM technologies. The role focuses on building cloud-native, serverless systems, collaborating with cross-functional teams, mentoring peers, and driving best practices in architecture, security, and software engineering.
Required Skills
- Data Ingestion
- AWS Lambda
- API Gateway
- S3
- DynamoDB
- CloudWatch
- LLMs
- Python
- Golang
- Serverless Architecture
+20 more
Qualifications
- BS in Computer Science
- MS in Computer Science
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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