Senior Software Engineer
United States - Genesys Cloud Services, Inc.
About this role
Senior Software Engineer at Genesys’ Conversational AI Business Unit based in Hyderabad. The role focuses on building cloud-based conversational AI capabilities—such as chat and voice bots, NLU, information retrieval, and document understanding—to power Genesys Cloud products. The position involves working with cross-functional teams to design and deliver scalable microservices and event-driven architectures for AI-driven customer experience solutions.
Skills
Qualifications
About United States - Genesys Cloud Services, Inc.
genesys.comRocket is a performance optimization tool designed to enhance website loading speed and overall user experience. By automatically optimizing scripts and implementing lazy loading technologies, it ensures that essential content is prioritized while reducing unnecessary resource loading. The platform is particularly beneficial for developers looking to improve site speed on both mobile and desktop, leading to increased engagement and better search engine rankings. Rocket's solutions are known for their ease of integration and effectiveness in boosting website performance metrics.
Recent company news
Stock Titan[8-K] Quarta-Rad, Inc. Reports Material Event | QURT SEC Filing - Form 8-K
4 weeks ago
Bloomberg.comSalesforce, ServiceNow Invest $1.5 Billion in Genesys
Jul 31, 2025
CX TodayNew Lawsuit Accuses Genesys of Recording Domestic Violence Hotline Communications Without Permission
Apr 15, 2025
Business WireOrganizations Continue to Choose Genesys Cloud AI to Transform Customer and Employee Experiences in the Third Quarter of Fiscal Year 2025
Dec 12, 2024
ReutersGenesys confidentially files for US IPO as AI boom drives demand
Oct 21, 2024
About United States - Genesys Cloud Services, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for United States - Genesys Cloud Services, Inc..
Salary
$137k – $185k
per year
More jobs at United States - Genesys Cloud Services, Inc.
Account Management Direct Career
United States - Genesys Cloud Services, Inc.
Specialist, Receivables Management
United States - Genesys Cloud Services, Inc.
Sr Software Development Engineer - Backend
United States - Genesys Cloud Services, Inc.
Software Development Engineer Backend
United States - Genesys Cloud Services, Inc.