BigPanda
The Senior Software Engineer on the AI Platform team designs, builds, and ships production-grade software capabilities that power AI across BigPanda's products. This role involves owning features end-to-end, from understanding customer problems and shaping solutions to building systems, validating them, and iterating quickly based on feedback. The position focuses on developing AI-native capabilities using LLMs, agents, and RAG, while collaborating directly with customers and cross-functional teams to drive product success.
Headquarters
Redwood City, California, United States
Company Size
201-500 employees
Founded
2012
BigPanda is an AI-powered AIOps platform that automates incident detection, correlation, and response for IT operations teams. Its "Agentic" IT Operations capabilities use intelligent automation to help prevent, manage, and resolve incidents, improving operational efficiency and service reliability. The platform ingests telemetry from monitoring, observability, and ticketing tools to reduce alert noise, accelerate root-cause identification, and orchestrate remediation across complex enterprise environments. Enterprises, including Fortune 500 customers, use BigPanda to lower IT costs, shorten incident lifecycles, and move toward autonomous operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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