Eckceptional Search
A Senior Software Support Engineer at a growing SaaS technology company takes ownership of complex production issues, troubleshooting application code, databases, and cloud infrastructure to resolve escalated problems and implement long-term solutions. The role involves collaborating with engineering teams to improve product reliability, performance, and customer experience while contributing to software development, automation, and AI-driven improvements. This hands-on engineering position offers the opportunity to drive innovation, mentor junior staff, and participate in application modernization initiatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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