Senior Solution Architect - Customer Success (USA)

Articul8(1 month ago)

HybridFull TimeSenior$161,168 - $215,716 (estimated)Customer Success

About this role

The Senior Solution Architect - Customer Success at Articul8 AI is responsible for guiding enterprise customers through their AI journey, from pre-sales solution architecture to post-sale implementation and optimization. This role involves designing technical solutions, leading enablement workshops, collaborating with cross-functional teams, overseeing platform deployment, and customizing engineering workflows to meet specific customer needs. The architect will leverage expertise in cloud platforms, Kubernetes, and modern programming languages to ensure successful integrations and drive customer satisfaction in complex technical environments.

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Required Skills

Solution Design
Customer Enablement
Cross-Functional Collaboration
Platform Deployment
Custom Engineering
Infrastructure Optimization
Ongoing Training
Continuous Improvement
Customer Advocacy
Solution Architecture

+15 more

Qualifications

10+ years in solution architecture, technical implementation, or enterprise software delivery
Advanced proficiency in Kubernetes orchestration
Proficiency in cloud platforms (AWS, Azure, GCP)
Strong foundation in modern programming languages such as Python, Node.js, or Go
Hands-on software engineering experience
Deep understanding of enterprise integration patterns
Experience with RESTful APIs and GraphQL
Expertise in generative AI building blocks
At least one specialization in AI/ML pipelines, API design, data engineering, vector/graph databases, or AI model orchestration

About Articul8

articul8.ai

Articul8 is a leading provider of a domain-specific Generative AI platform designed to transform enterprise data management and operational efficiency. The platform features advanced capabilities for autonomous decision-making and utilizes proprietary technologies like ModelMesh™, enabling seamless orchestration of various AI models tailored to specific industries. By focusing on hyper-personalization and offering specialized models, Articul8 empowers enterprises to harness their data for more precise and actionable insights, addressing complex challenges in regulated sectors such as finance and healthcare.