Senior Solution Engineer - AI Knowledge

Coveo(1 month ago)

HybridFull TimeSenior$155,147 - $208,597 (estimated)Sales

About this role

A Senior Solution Engineer at Coveo partners with prospects to showcase how AI-driven Service & Knowledge solutions can transform customer experience. The role sits within the Sales organization and collaborates cross-functionally to shape evaluations and communicate product value to enterprise buyers. It involves engagement with stakeholders across medium-to-large enterprises and participation in customer-facing events and initiatives.

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Required Skills

Presales
Demo Delivery
POC Leadership
Competitive Positioning
CX Support
Knowledge Management
Salesforce
SAP
Genesys
AI

+11 more

About Coveo

coveo.com

Coveo is an AI-driven relevance platform that delivers enterprise search, recommendations, and personalization to power more relevant digital experiences across websites, e‑commerce, and customer service. Its SaaS Relevance Cloud uses machine learning and analytics to optimize search results, surface personalized content and product recommendations, and extract actionable insights from customer interactions. Coveo provides APIs, connectors, and integrations with CRM, CMS, and commerce systems to embed contextual search and recommendations across channels. Organizations use Coveo to boost conversions, improve self‑service, and reduce support costs by delivering timely, personalized results.