Senior Solutions Engineer
incident.io(1 month ago)
About this role
The Senior Solutions Engineer at incident.io is responsible for bridging the company's AI incident response platform with customer needs by collaborating closely with Sales, Customer Success, and Product teams. This role involves leading technical evaluations, conducting proof of concepts, and crafting bespoke post-sales implementation plans to ensure customer value realization. The position requires a strong understanding of the platform's capabilities and a track record in technical sales processes within SaaS environments. Additionally, the engineer will identify areas for improvement in the sales process and create effective collateral to enhance team efficiency.
Required Skills
- Sales Strategy
- Customer Requirements
- Technical Sales
- Complex Evaluations
- Proof Of Concepts
- Integration Possibilities
- Sales Process Improvement
- Communication Skills
- Solution Design
- Problem Solving
+4 more
About incident.io
incident.ioincident.io is an all-in-one incident management platform designed to streamline on-call scheduling, facilitate real-time incident response, and provide integrated status pages. It is aimed at helping teams quickly resolve issues and minimize downtime through its unified interface. By leveraging incident.io's capabilities, organizations can improve their incident management processes and enhance their operational efficiency.