Senior Solutions Engineer
Decagon(30 days ago)
About this role
Decagon is a conversational AI platform innovating customer experience solutions for top enterprises through AI-powered technology. The company aims to redefine customer interactions across various communication channels, focusing on faster resolutions and richer conversations. The role involves working at the intersection of pre-sales engineering, product strategy, and enterprise architecture to deliver tailored AI solutions.
Required Skills
- AI
- Pre-Sales
- Customer Experience
- Solution Architecture
- Generative AI
- Technical Demonstrations
- Enterprise Architecture
- Stakeholder Communication
- Product Strategy
- AI Platforms
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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