Synchrony
The Senior Specialist, Corporate Consumer Relations researches and responds to complex, high‑risk customer complaints and inquiries escalated under bank policy, working to mitigate reputational risk and protect the Synchrony brand. The role involves acting as a liaison with customers, process owners, regulatory agencies, and the Better Business Bureau to achieve resolutions while ensuring compliance and documentation.
Synchrony is a consumer financial services company offering credit cards, retail financing, buy now pay later solutions, and FDIC-insured banking products including high-yield savings accounts, CDs, and money market accounts. Through its CareCredit brand, it also provides healthcare financing for medical, dental, vision, and pet care expenses. Synchrony partners with businesses across numerous industries to provide payment solutions that help retailers and service providers grow sales.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Synchrony.
33% below the average for this role
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