Senior Specialist Program Manager, CX
NICE(11 days ago)
About this role
The role focuses on leading program management for a line of business (LOB), partnering with executive leaders to translate strategy into executable roadmaps, and ensuring successful delivery of critical initiatives. It involves overseeing governance, building high-performance teams, and managing portfolio and operational excellence to drive business impact.
Required Skills
- Project Management
- Portfolio Management
- Program Governance
- Stakeholder Engagement
- Risk Management
- Strategic Planning
- Execution Leadership
- Financial Management
- Cross-team Coordination
- Operational Excellence
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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