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© All Rights Reserved. ApplyBlast.com
PALO IT
The Senior Staff Escalation Engineer investigates the most complex production issues for the Idira Identity Security Management platform, partnering with global R&D teams to identify root causes and drive product improvements. This hands-on software engineering role involves owning technical investigations from initial escalation through resolution, collaborating with engineering teams to diagnose defects, and enhancing platform reliability. The position serves as the highest level of engineering escalation, requiring strong debugging skills and the ability to translate findings into actionable engineering defects.
Headquarters
Santa Clara, California, United States
Company Size
10001+ employees
Founded
2005
Palo Alto Networks is a global cybersecurity leader that delivers integrated security platforms to prevent cyberattacks across networks, cloud environments, and endpoints. Its portfolio includes next‑generation firewalls, cloud‑native security (Prisma Cloud), AI‑driven detection and response (Cortex), and Zero Trust networking and secure access solutions for hybrid workforces. The company combines hardware and software with threat intelligence, consulting, managed services, and training to help CISOs, SOCs, cloud architects and network teams automate and scale security operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PALO IT.
43% above the average for this role