Senior Support Analyst - Centrered IT
Lyra Technology Group(19 days ago)
About this role
Centrered IT is hiring a Senior Support Analyst to join their Canberra team as a senior point of contact for service escalations. The role supports managed client environments, provides 3rd-level technical support, and helps design and maintain secure network and server architectures while mentoring junior analysts.
Required Skills
- IT Support
- Microsoft 365
- Azure
- Windows Administration
- Troubleshooting
- Incident Management
- Network Equipment
- Cybersecurity
- Capacity Planning
- Client Relations
+2 more
Qualifications
- Certificate III in Information Technology
About Lyra Technology Group
lyratechgroup.comLyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.