Senior Support Engineer
HiveMQ
About this role
A Senior Customer Support Engineer at HiveMQ is a senior technical professional supporting enterprise customers of HiveMQ’s Industrial AI/MQTT platform, helping ensure reliable edge-to-cloud operations. The role acts as a technical liaison between customers and internal engineering teams to maintain product quality and enable successful deployments.
Skills
About HiveMQ
hivemq.comHiveMQ is an MQTT-based industrial AI platform that provides a distributed edge-to-cloud architecture for secure, real-time IoT data streaming and governance. Built on the MQTT standard, it connects and manages industrial device data at scale to enable intelligent operations and faster decision-making. HiveMQ positions itself as a trusted solution for digital transformation, offering tooling to unify data flows, enforce security and reliability, and deliver agentic insights across manufacturing and enterprise IoT deployments.
Recent company news
IoT For AllHiveMQ Announces Strategic Shift to Become Leading Industrial AI Platform
Nov 3, 2025
The SaaS NewsHiveMQ Raises €40 Million in Series A
May 6, 2022
Design Engineering MagazineHiveMQ Opens U.S. Office
Aug 9, 2023
ForbesThe Quiet AI Revolution: Why Most 2026 AI Companies Won’t Look Like AI
1 month ago
Embedded Computing DesignHiveMQ Announces the Availability of HiveMQ Edge, an Open Source Software Gateway to Standardize Industrial Edge Data
Aug 7, 2023
About HiveMQ
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for HiveMQ.
Salary
$169k – $226k
per year