intlx Solutions
The Senior Support Engineer serves as the primary technical escalation point for complex voice, data, and unified communications support issues, ensuring immediate incident resolution and long-term service quality improvements. This role combines expert-level troubleshooting with team mentorship, vendor management, and customer relationship ownership to drive accountability and operational excellence. The position requires leading cross-functional resolution efforts during high-impact outages and maintaining strict adherence to security protocols and service level agreements.
Discover comprehensive technology solutions by intlx Solutions, including communications, infrastructure, and security to streamline your business operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for intlx Solutions.
intlx Solutions didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role