Zoom
As a Technical Account Engineer, you serve as the primary technical expert and escalation point for Zoom's most complex voice, video, and unified communications challenges. You partner with engineering and services teams to diagnose issues from first report through resolution using advanced tools like log analysis and packet captures. This role focuses on keeping Zoom's most critical customers running by providing deep technical expertise and cross-functional collaboration.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zoom.
14% above the average for this role
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