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Senior Support Engineer at AppsFlyer - ApplyBlast

Senior Support Engineer

AppsFlyer

5 days ago

4.0 on Glassdoor

Warsaw, Mazovia, Poland

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Support Engineer will join the globally distributed support team as the first Support Engineer in Poland, focusing on maintaining excellent service for English-speaking customers. This role involves handling complex technical and customer-facing issues independently while helping the team adapt to AI-enabled support workflows. The position requires a strong hands-on problem solver with excellent English communication skills who can elevate team quality and contribute to improving internal tools and support processes.

Responsibilities

Resolve complex technical and product-related support cases end to end
Mentor global support teammates and improve internal workflows
Define and optimize AI-assisted tools and support processes

Skills

About AppsFlyer

appsflyer.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2011

View Profile

AppsFlyer is a modern marketing cloud that unifies measurement, deep linking, data collaboration and AI across mobile, web, CTV, console and other digital channels. The platform provides attribution and analytics, deep linking and growth tools, fraud prevention, and extensive partner integrations to feed real‑time data into marketing workflows. Marketers and product teams use AppsFlyer to optimize campaigns, build audiences, and prove ROI with unified reporting and pipelines. It targets enterprise and app businesses globally, with a focus on scale, data security, and cross‑platform measurement.