Senior Support Services Technician
Idfusion
About this role
ID Fusion is hiring a Senior Support Services Technician responsible for providing technical IT support to clients and maintaining internal IT infrastructure. The role involves troubleshooting hardware, software, server, and network issues, with a focus on customer service and technical expertise.
Skills
Qualifications
About Idfusion
idfusion.comThe site appears to represent a CAPTCHA and bot‑mitigation provider. It offers adaptive, low‑friction verification (invisible CAPTCHAs, behavioral analysis and device signals), developer SDKs/APIs, and a dashboard for rules, analytics, and mitigation workflows. The product emphasizes balancing user experience with security through risk‑based scoring and real‑time telemetry. Enterprises and SMBs use it to block automated abuse while keeping integration and deployment simple.
About Idfusion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$52k – $65k
per year