Senior TAC Engineer – Aruba Switching
Hewlett Packard Enterprise(2 months ago)
About this role
The Senior TAC Engineer at Aruba Switching is responsible for owning complex L2/L3 switching cases escalated from L1 TAC, performing deep-dive fault isolation and protocol-level analysis. The role focuses on leading incident resolution during high-impact outages and driving cases to resolution while maintaining strict SLA compliance.
Required Skills
- L2/L3 Switching
- Troubleshooting
- Incident Resolution
- Technical Analysis
Qualifications
- Bachelor’s degree in Engineering
- 4–7 years in enterprise switching TAC
- Aruba ACSP/ACSX
- CCNP Enterprise
- ITIL Expert
About Hewlett Packard Enterprise
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