Senior Taxpayer Support Specialist
Service Oklahoma Catoosa | Vehicle Registration & Title Transfer Service(1 month ago)
About this role
A Senior Taxpayer Support Specialist at the Oklahoma Tax Commission is a senior-level role that provides expert guidance and support on complex tax account issues to taxpayers and internal teams. The position serves as a subject matter expert and escalation point, ensuring accurate resolution of high-impact cases while upholding strict confidentiality and compliance standards. The role involves frequent high-volume communication with the public via phone, email, and live chat.
Required Skills
- Tax Law
- Account Analysis
- Customer Service
- De-Escalation
- Conflict Resolution
- Communication
- Critical Thinking
- Time Management
- Microsoft Office
- CRM Systems
+3 more
Qualifications
- Bachelor's Degree in Accounting, Finance, Business, Public Administration, or Related Field
- 3 Years Professional Customer Support Experience
- Equivalent Combination of Education and Experience
- Fingerprint Background Check
- Federal And State Tax Compliance Check
About Service Oklahoma Catoosa | Vehicle Registration & Title Transfer Service
sokcatoosa.comService Oklahoma Catoosa is a tag agency providing vehicle registration, drivers license renewals and state IDs, as well as title transfers in Catoosa, OK and surrounding areas. We are a third party contractor, providing some DMV work, and online vehicle registration renewal statewide. Have any ques
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