Deluxe
The Senior Tech Support Specialist handles inbound calls from merchants and sales associates, resolving advanced technical issues and providing specialized troubleshooting for POS systems. This role requires taking full ownership of escalated issues, collaborating with internal departments, and maintaining accurate account records while ensuring high customer satisfaction. The position involves ongoing training, completing reporting tasks, and adapting to a fast-paced, multi-tasking environment.
Headquarters
Minneapolis, Minnesota, United States
Company Size
5001-10000 employees
Founded
1915
Deluxe is the trusted payments and data company that supports businesses and financial institutions with a broad suite of services. From payments processing and data insights to promotional products, digital marketing, and incorporation services, Deluxe delivers end-to-end solutions. The company has helped organizations for over a century, emphasizing reliability, compliance, and growth enablement. With a comprehensive offering across payments, marketing, and corporate services, Deluxe aims to streamline operations and empower business success.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Deluxe.
Deluxe didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role