Senior Technical Account Manager
1Password(1 month ago)
About this role
A Senior Technical Account Manager at 1Password is responsible for managing the technical aspects of the post-sale customer lifecycle, guiding organizations through implementation, adoption, and renewal processes. This role focuses on providing strategic support for identity, access, device trust, and SaaS security, while collaborating with cross-functional teams to drive customer value and retention. Additionally, the Senior Technical Account Manager mentors peers, influences best practices, and acts as a trusted advisor to key accounts to enhance their use of 1Password's solutions.
Required Skills
- Technical Account Management
- Customer Advocacy
- Post-Sale Journey
- Technical Onboarding
- Implementation Conversations
- Strong Communication
- Storytelling Skills
- Customer Adoption
- Security Frameworks
- Identity Protocols
+10 more
Qualifications
- 4+ years in a customer-facing technical role within a SaaS or security focused B2B Environment.
About 1Password
1password.com1Password is a leading password management and security solution that provides a comprehensive platform for both personal and business users. The service allows users to securely store and access passwords, credit cards, and sensitive information across multiple devices, enhancing digital security and productivity. In addition to its core password management functionality, 1Password offers advanced features such as Extended Access Management, Device Trust, and SaaS spend management, making it a trusted choice for over 175,000 businesses and millions of families worldwide. The platform aims to eliminate security risks associated with credential theft and shadow IT by providing users with robust, user-friendly tools for managing access to applications and devices.
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