Senior Technical Account Manager
Pendo(30 days ago)
About this role
A Senior Technical Account Manager at Pendo is a strategic partner who delivers proactive technical guidance to maximize customer value from the Pendo platform. The role focuses on aligning Pendo capabilities with enterprise customers' business objectives, accelerating time-to-value, and identifying expansion opportunities. The position involves shaping long-term customer outcomes while collaborating across Sales, Product, Engineering, and Success teams.
Required Skills
- Technical Strategy
- Stakeholder Management
- Account Management
- Product Consultation
- Front-End
- Python
- Instrumentation
- Troubleshooting
- Data Modeling
- Communication
+4 more
About Pendo
pendo.ioPendo is a Software Experience Management platform that helps product teams understand and improve digital product experiences through product analytics, in‑app guidance, and user feedback. It combines usage analytics, walkthroughs and messaging, feedback collection, and roadmap tools to drive adoption, engagement, retention, and revenue while reducing support costs and risk. Designed for product managers, UX, customer success and growth teams, Pendo integrates with existing tech stacks and provides enterprise-grade segmentation, experimentation, and governance.
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