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Senior Technical Account Manager at NICE - ApplyBlast

Senior Technical Account Manager

NICE

9 months ago

3.8 on Glassdoor

United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Technical Account Manager (TAM) at NiCE is a senior, customer-facing role responsible for serving as the primary advocate for large, complex customers using NiCE’s contact center platform. The TAM works across the customer lifecycle—engaging before go-live and maintaining long-term relationships—to ensure customers derive value from NiCE products. The role sits within the company’s technical account management function supporting market-leading cloud, AI, and contact center solutions.

Skills

About NICE

nice.com

Headquarters

Hoboken, New Jersey, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.