Senior Technical Account Manager

NICE

9 days ago

3.8 on Glassdoor

Philippines

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Senior Technical Account Manager at NiCE excels in account management, program/project management, and technical resolution, driving customer success and company growth through collaboration with cross-functional teams.

Skills

Qualifications

Bachelor’s degree in Business Management or related field10+ years in customer account relationship management5+ years of successful Enterprise Account Management in presales or post-salesTechnical expertise in Contact Center, Telecommunications, Cloud-based Software, and Security

About NICE

nice.com

NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.