Senior Technical Program Manager

Snowflake(2 months ago)

HybridFull TimeSenior$194,000 - $254,100Global Support

About this role

The Senior Technical Program Manager at Snowflake is responsible for leading the development and implementation of best practices related to the Landing Zone Accelerator (LZA) and Proactive Health Check (PHC) programs. This role involves close collaboration with cross-functional teams, including Customer Experience and Product, to refine guidance, gather insights, and ensure the delivery of high-quality customer experiences. The Senior TPM will analyze customer needs, maintain operational standards, and drive continuous improvements to ensure that Snowflake’s offerings align with evolving customer requirements and technical capabilities.

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Required Skills

Technical Program Management
Customer Support
Project Management
Best Practices Development
Cross-Functional Collaboration
Stakeholder Engagement
Data Analysis
Communication Skills
Time Management
Problem-Solving

+11 more

Qualifications

Bachelor's degree in computer science or business
7+ years of direct customer support and/or release readiness experience
7+ years experience in technical program management and project management

About Snowflake

www.snowflake.com

Snowflake, Inc. is a cloud-based data warehousing company that provides a highly scalable and reliable platform for data storage, processing, and analytics. Known as the Snowflake Data Cloud, it empowers organizations to seamlessly manage and analyze their data, leveraging AI and advanced analytics tools without the complexity of traditional data management solutions. Snowflake's architecture eliminates data silos, enabling real-time collaboration and driving innovation across various industries. Its user-friendly interface and robust security features make it a preferred choice for businesses looking to harness the power of their data effectively.

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