Senior Technical Solutions Engineer - MDM/UEM, Linux, Enterprise support

Ivanti(1 month ago)

RemoteFull TimeSenior$115,681 - $156,044 (estimated)Customer Support

About this role

This role is a senior technical support position on Ivanti’s global customer support team, focused on ensuring customers successfully deploy and operate Ivanti products. The person will act as a technical expert to improve customer experience, support enterprise customers worldwide, and contribute to continuous service and product improvements. The role emphasizes collaboration with product, engineering, and customer teams and maintaining service quality during incidents and escalations.

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Required Skills

Technical Support
Troubleshooting
Linux/Unix
LAMP
Networking
PKI
Virtualization
SaaS
Cloud
MDM

+8 more

Qualifications

6-10 Years Experience
Bachelor's Degree in Computer Science
Linux Certification
CCNA
MCTS
VCP

About Ivanti

ivanti.com

Ivanti is an IT and security software company that finds, heals, and protects devices automatically so employees can work better from anywhere. Its platform combines unified endpoint management, patch and vulnerability management, IT asset discovery, IT service management, and endpoint security to secure and manage devices across physical, virtual and cloud environments. Ivanti emphasizes automation to reduce risk, shrink attack surface, and improve the digital employee experience. Enterprises use Ivanti for integrated, scalable device lifecycle and security controls that reduce downtime and exposure.