Senior Technical Success Manager

Zscaler

2 months ago

3.3 on Glassdoor

Mohali, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The Senior Technical Success Manager at Zscaler is part of the Customer Success organization and focuses on ensuring premium customers realize value from Zscaler products and services. The role acts as a trusted technical liaison between customers, field teams, and internal stakeholders to support adoption, awareness of cloud updates, and overall customer satisfaction.

Skills

Qualifications

Bachelor's Degree in Computer Science or EngineeringIndustry Certifications

About Zscaler

zscaler.com

Zscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.