Technical Success Manager II - Sydney

New Relic(2 months ago)

HybridFull TimeManager$131,412 - $171,391 (estimated)Customer Success

About this role

The Technical Success Manager at New Relic is focused on ensuring enterprise customers achieve measurable value from the company's observability platform. The role acts as a technical partner to customers and internal teams, supporting adoption, value measurement, and long-term customer satisfaction. It emphasizes collaboration with sales and product stakeholders to promote customer outcomes and expansion.

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Required Skills

Kubernetes
Cloud
Observability
Java
Python
SQL
Node.js
Training
Enablement
Onboarding

+7 more

Qualifications

AWS Certification
Azure Certification
Google Cloud Certification

About New Relic

newrelic.com

New Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.