Senior Technical Support Analyst, Back Office
Ridgeline
About this role
Ridgeline is seeking a Senior Technical Support Analyst, Back-Office to support investment management clients by managing back-office workflows such as reconciliation, portfolio accounting, data integrations, and reporting. The role involves ensuring operational continuity, troubleshooting issues, and leveraging modern SaaS and AI tools to improve customer outcomes in a cloud-native environment.
Skills
About Ridgeline
ridgelineapps.comRidgeline is a front-to-back system of record designed for investment managers, consolidating operations onto a single, real-time data set. With embedded AI, the platform automates complex workflows, accelerates team collaboration, and enables tailored client experiences at scale. It aims to let ambitious firms modernize operations, reduce risk, and grow without added headcount while challenging the industry status quo.
Recent company news
PR NewswireRidgeline Roofing Acquires Bold North Roofing and Contracting
1 month ago
Roofing ContractorRidgeline Roofing Acquires Bold North Roofing
1 month ago
Junior Mining NetworkRidgeline Minerals Reports 38.3 - 58.0 Million Tonne Silver-Gold Exploration Target at the Chinchilla Oxide Deposit, Selena Project
3 weeks ago
Crux InvestorRidgeline Minerals Leverages Strategic Partnerships for Continuous Exploration and Carried Interests to Production
Sep 10, 2025
JHNewsAndGuide.comWith nowhere else to go, excavation company seeks to amend Hog Island county code
Sep 17, 2025
About Ridgeline
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Ridgeline.
Salary
$115k – $125k
per year