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© All Rights Reserved. ApplyBlast.com
Heat Geek
The Senior Technical Support Engineer leads the Customer Experience team by resolving complex heating system issues and serving as the final escalation point for installers and homeowners. This role involves overseeing fleet quality, developing scalable support processes, and coaching team members to improve technical standards. The position requires strong expertise in thermodynamics, hydronics, and customer-facing communication to drive lasting fixes and enhance the customer experience.
Heat Geek makes it easy for homeowners to save money on their bills with AI designed, efficient heat pump systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Heat Geek.
Heat Geek didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role
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