Senior Technical Support Engineer - L2 support
Dsquares(8 months ago)
About this role
Dsquares is a loyalty-program provider that builds customer engagement platforms and end-to-end loyalty experiences. The Technical Support Engineer is a mid-senior level technical team member who will sit within the engineering/technical support organization and help ensure enterprise application reliability and customer-facing operations.
Required Skills
- Technical Support
- Troubleshooting
- Root Cause
- Monitoring
- Application Deployments
- Configuration Management
- Documentation
- Release Support
- Vendor Management
- SLAs
+4 more
Qualifications
- Degree in Computer Science or Information Technology
About Dsquares
dsquares.comDsquares is a leading provider of B2B loyalty and rewards solutions, focused on helping businesses in the Middle East and Africa enhance customer retention and engagement. The company offers innovative programs that empower brands to build lasting relationships with their customers through effective reward systems. With a strong emphasis on customer loyalty, Dsquares is dedicated to delivering tailored solutions that meet the unique needs of its clients.
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