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Senior Technical Support Engineer- Weekend Shift at Zip - ApplyBlast

Senior Technical Support Engineer- Weekend Shift

Zip

6 months ago

3.9 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Technical Support Engineer at Zip ensures customers receive fast, accurate, and technically excellent support by serving as the highest internal technical escalation point. The role involves diagnosing complex issues across integrations, workflows, and customer environments while acting as the connective tissue between Support, Product, and Engineering.

Skills

Qualifications

5–10 years in a technical, customer-facing role2 years serving as an escalation point or senior technical leader within SupportProven experience partnering directly with Engineering teamsDemonstrated success supporting enterprise-scale customersTrack record of owning complex problems end-to-end

About Zip

ziphq.com

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2020

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Zip is a leading AI procurement orchestration platform that automates the entire intake-to-pay process using purpose-built AI agents and Superagents. Its product suite includes Intake-to-Procure, Procure-to-Pay, Sourcing, Supplier Onboarding, Risk Orchestration, AI Contract Orchestration, Global Payments, and Vendor Cards. Zip helps organizations of all sizes drive operational efficiency, mitigate risk, ensure compliance, and optimize spend across procurement, finance, and accounting functions.