Senior Technical Support Engineer
Cribl
About this role
A Technical Support Engineer at Cribl provides enterprise-level support for Cribl’s observability software, helping customers manage large-scale IT and security data. The company is remote-first and serves large organizations processing hundreds of terabytes to petabytes of data. The role sits on a collaborative, technical support team focused on customer success and product quality.
Skills
Qualifications
About Cribl
cribl.ioCribl is a data engine for IT and security teams that provides a unified platform to explore, collect, process, and access telemetry at scale. It helps organizations ingest, filter, transform, and route observability and security data to analytics, SIEMs, and storage systems so teams can get the right signals where they need them. Positioned as a modern data architecture for the AI era, Cribl focuses on giving customers control over data flow, improving efficiency, and lowering costs associated with ingest and storage.
Recent company news
Financial ITCribl Surpasses $300 Million in ARR, Powering the Essential Infrastructure for the AI Era
1 month ago
Virtualization ReviewCribl Expands AI Capabilities with Notebooks, BYOAI and Standalone MCP Server
Oct 15, 2025
The Futurum GroupMake It So: Cribl Charts a Course for the Agentic Frontier
Oct 17, 2025
The Business JournalsCribl CEO snags $11M Los Gatos estate in all-cash deal above asking price
1 month ago
HPCwireCribl Launches Cribl for Startups Program to Support the Next Generation of Data Companies
Nov 13, 2025
About Cribl
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cribl.
Salary
$143k – $192k
per year