Senior Technical Support Engineer

Sentry(5 days ago)

HybridFull TimeSenior$63,000 - $70,000Support

About this role

Sentry is seeking a Support Engineer to engage with SaaS users, help solve product issues, and contribute to community support channels. The role involves troubleshooting, documentation, and ensuring a positive customer experience to support the company's software monitoring tools.

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Required Skills

Python
JavaScript
Django
React
API
Microservices
Support
Troubleshooting
Customer Support
Documentation

About Sentry

sentry.io

Sentry is a powerful application performance monitoring and error tracking platform designed for developers and software teams. It provides tools that help users identify, resolve errors more effectively, and learn continuously from their applications. Sentry enables teams to gain better visibility into their codebase, enhance the user experience, and accelerate their development processes. By leveraging Sentry, organizations can ensure higher software quality and improved operational performance.

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