Technical Support Engineer
Nooks
About this role
Nooks is seeking a Technical Support Engineer to assist users with their platform issues, improve support processes, and contribute to customer success in a fast-paced SaaS environment. The role involves troubleshooting, collaboration with engineering teams, and building a knowledge base.
Skills
Qualifications
About Nooks
www.nooks.aiIndustries
Technology
Nooks is an AI-driven outreach platform designed to enhance sales efforts for modern sales development representatives (SDRs). Utilizing a parallel dialer and optimized pipeline management features, Nooks enables teams to automate prospecting, improve call conversion rates, and elevate coaching processes. With a focus on easing the burdens of manual tasks, Nooks empowers sales professionals to prioritize meaningful conversations and maximize pipeline generation.
Recent company news
GeekWireSan Francisco AI startup Nooks makes engineering push in Seattle
2 weeks ago
PR NewswireNooks Closes $25M Series A Funding Round with Unmatched Team of Industry Leaders
Jun 9, 2025
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ExecutiveBizNooks Closes Series A Funding With Backing From SAIC, Lockheed
Jun 10, 2025
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About Nooks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Nooks.
Salary
$60k – $70k
per year