Senior Technical Support Engineer
Ping Identity(5 days ago)
About this role
Ping Identity seeks a Technical Support Engineer to assist with complex technical issues for its global customer base, supporting products such as PingAM, PingDS, PingAIC, PingGateway, and PingIDM. The role involves troubleshooting, customer communication, and contributing to the knowledge base.
Required Skills
- PingAM
- PingDS
- PingGateway
- PingIDM
- Linux
- SAML
- OAuth
- LDAP
- Networking
- APIs
About Ping Identity
pingidentity.comPing Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.
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