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Senior Customer Analytics Director at Ping Identity - ApplyBlast

Senior Customer Analytics Director

Ping Identity

2 days ago

4.1 on Glassdoor

Remote

Full Time

Director

0 applicants

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About this role

The Senior Customer Analytics Director leads analytics, performance metrics, and data-driven insights across the Customer organization at Ping Identity. This role connects financial and operational data to improve customer retention, optimize revenue performance, and drive organizational accountability. The position requires deep SaaS financial acumen and advanced data architecture skills to translate complex recurring revenue datasets into actionable strategic recommendations for executive leadership.

Responsibilities

Drive analytics and performance metrics across the Customer organization
Lead executive and board reporting with data preparation and analytical narratives
Own renewal and retention variance analysis and capacity modeling

Skills

About Ping Identity

pingidentity.com

Headquarters

Denver, Colorado, United States

Company Size

1001-5000 employees

Founded

2002

View Profile

Ping Identity is an identity security company that provides enterprise-grade identity and access management to protect users and every digital interaction. Its platform offers single sign-on, multi‑factor and adaptive authentication, access management, federation and API security, and customer/workforce identity solutions (e.g., PingOne, PingFederate, PingID). Ping emphasizes frictionless user experiences, risk‑based access controls, and interoperability across cloud, on‑premises, and hybrid environments to support modernization and digital transformation. Organizations choose Ping for its standards-based, scalable identity platform and broad integrations.