Senior Technical Support Engineer
Arrcus Inc
About this role
The role involves diagnosing and resolving complex network hardware and software issues for customers, collaborating with engineering teams, and providing technical guidance during network deployment and incidents. It requires a strong background in network systems and customer support, with an emphasis on problem-solving and technical expertise.
Skills
About Arrcus Inc
arrcus.comArrcus is a networking software company that delivers hyperscale, multi-cloud networking solutions via its ACE platform. It targets communications service providers (CSPs) and 5G deployments, helping customers lower infrastructure costs, accelerate service delivery, and monetize cloud resources faster while providing high scalability, performance, and reliability. Arrcus offers a disaggregated, cloud-native networking stack that replaces legacy hardware-centric approaches and can be trialed through a free ACE test drive.
About Arrcus Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Arrcus Inc.
Salary
$75k – $200k
per year