Senior Technical Support Engineer
Semgrep
About this role
The Senior Technical Support Engineer I at Semgrep is responsible for troubleshooting, resolving technical issues, and supporting customers with Semgrep's security products. The role involves engaging with engineering, product, and sales teams, creating documentation, and providing on-call support to ensure customer satisfaction and operational efficiency.
Skills
Qualifications
About Semgrep
semgrep.devSemgrep is a code analysis platform that combines the speed and simplicity of grep with syntax-aware, semantic static analysis to find bugs, vulnerabilities, and enforce coding standards across many languages. Its open-source CLI and rules engine let developers write custom checks and run scans locally or in CI, while a managed SaaS offering provides scalable scanning, policy management, and results triage for teams. Organizations use Semgrep for fast feedback, developer-friendly rule customization, and integrations with GitHub, GitLab, and other DevOps tooling to embed security and quality into the development workflow.
About Semgrep
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Semgrep.
Salary
$133k – $167k
per year