Cambridge Mobile Telematics
The Senior Technical Support Engineer at CMT provides advanced technical assistance for complex iOS, Android, and SaaS mobile products, handling escalated issues via Zendesk, phone, and video calls while creating knowledge base content and presenting root cause analyses. The role collaborates closely with engineering, product, and sales teams to improve support processes and ensure high customer satisfaction.
Headquarters
Cambridge, Massachusetts, United States
Company Size
201-500 employees
Founded
2010
Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider that uses smartphone and connected-vehicle data to make roads and drivers safer. Its platform delivers SDKs and mobile apps, crash detection, driver scoring, analytics, and coaching for insurers, fleets, automakers and government agencies. CMT enables usage‑based insurance, claims automation, risk segmentation and behavior‑based safety programs by combining sensor data with machine learning and analytics. The company emphasizes research-driven insights and global partnerships to reduce collisions, claims costs, and unsafe driving.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cambridge Mobile Telematics.
Right around the average for this role
Cambridge Mobile Telematics founder launches new AI startup, raises $13.4M
Dec 31, 2025