Transmit Security
The Senior Technical Support Engineer serves as a critical escalation point within the Customer Support organization, handling complex issues related to identity security, fraud prevention, and CIAM platforms for enterprise customers. This role involves collaborating with engineering and product teams to ensure timely incident resolution while delivering a high-quality support experience. The position requires deep technical expertise to perform root cause analyses and contribute to product improvements.
Transmit Security is a cybersecurity company that provides an enterprise-grade Customer Identity and Access Management (CIAM) and fraud prevention platform called Mosaic. The platform fuses identity management (authentication, MFA, identity orchestration, user management), fraud detection and response, identity verification, and Agent Intelligence — a capability to detect, analyze, and govern autonomous AI agent traffic interacting with applications. Transmit Security serves large enterprises including banks, fintechs, retailers, and other organizations seeking to secure customer and workforce identity while preventing fraud in the age of agentic AI.
Transmit Security Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Access Management
Nov 19, 2025
“Everyone is in a state of FOMO”: Cyber investor Rakesh Loonkar on the bubble he says is distorting the market
Nov 23, 2025
Cybersecurity upstart Legion emerges from stealth with $38 million from Accel, Coatue, and others
Jul 30, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transmit Security.
Transmit Security didn’t post a salary, so this is our estimate from similar listings.
Transmit Security Warns: AI Agents Are Blinding Fraud Detection Systems — And the Industry Isn’t Ready
Jul 31, 2025