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Senior Technical Support Engineer at Cymulate - ApplyBlast

Senior Technical Support Engineer

Cymulate

8 days ago

3.8 on Glassdoor

United States

Onsite

Full Time

Senior

0 applicants

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About this role

This role serves as the final escalation point for complex production issues, working closely with the R&D team to identify root causes and implement long-term solutions. The position involves deep analysis of application and system logs, troubleshooting customer-side agents, and resolving performance and networking issues. It requires a proactive mindset to drive excellence and provide technical guidance to support engineers.

Responsibilities

Serve as final escalation point for complex production issues
Debug and resolve performance, scalability, and stability issues
Mentor Tier 2 support engineers and document technical findings

Skills

About Cymulate

cymulate.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2016

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Cymulate is an exposure management platform that helps organizations continuously assess and reduce cyber risk by simulating real-world attacks and validating security controls. Its SaaS offering runs breach‑and‑attack simulations and adversary emulations across email, endpoints, cloud, identity, network, and lateral movement to reveal exploitable gaps and quantify exposure. The platform delivers continuous verification, risk scoring, and actionable remediation guidance with integrations for fast deployment and validation. Security teams use Cymulate to prioritize fixes, demonstrate control effectiveness, and align defenses to real business risk.