ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Support Specialist at PayJoy - ApplyBlast

Technical Support Specialist

PayJoy

3 months ago

4.0 on Glassdoor

Sao Paulo, Brazil

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

This role serves as the final escalation point for complex technical issues, performing deep-dive root cause analysis and partnering with Product and Engineering teams to drive resolutions. The incumbent will implement data standards for global product visibility, optimize the support backlog, and mentor L2 technical staff to increase team capacity.

Responsibilities

Serve as the final escalation point for complex technical issues
Perform deep-dive investigations to identify underlying software defects
Partner with engineering teams to advocate for bug fixes and improvements
Implement rigorous data tracking standards for global product visibility
Mentor L2 technical staff and create training programs to increase capacity

Skills

Qualifications

ITIL Certification

About PayJoy

payjoy.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2015

View Profile

PayJoy is a fintech focused on expanding credit access for underserved consumers in emerging markets — its tagline is “Finance for the next billion.” The company provides phone and small-cash loans with fast approvals, minimal documentation, and a no-late-fees pricing approach, often delivered via partnerships with merchants, carriers and lenders. PayJoy combines alternative data and device-based technology to make financing and Buy-Now-Pay-Later style products available to people who lack traditional credit histories. It operates in multiple countries across Latin America, Africa and Asia.