Magnet Forensics
The Senior Technical Support Engineer provides the highest level of technical expertise, leading the resolution of complex, high-impact, or sensitive customer issues. This role drives systemic problem management, mentors across levels, and partners closely with Engineering, Product Management, and Leadership to improve product quality and support effectiveness. The position reports to the Manager, Technical Support.
Headquarters
Atlanta, Georgia, United States
Company Size
501-1000 employees
Founded
2009
Magnet Forensics is a digital forensics software company that develops tools for acquiring, analyzing, and reporting on digital evidence from computers, mobile devices, cloud services, and other data sources. Its products are used by law enforcement, government, and corporate investigators in forensic and incident response investigations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Magnet Forensics.
19% below the average for this role
Magnet Forensics Announces Closing of Plan of Arrangement with Thoma Bravo
Apr 6, 2023