Senior Technical Support Specialist
Mitel
About this role
A Level 3 Technical Support Engineer at Mitel represents the highest technical escalation level in Telecom Support, focusing on resolving complex network issues that cannot be handled by lower tiers. The role involves providing advanced support for Open Scape platforms, troubleshooting critical communication problems, and mentoring junior support engineers in a fast-paced, mission-critical environment.
Skills
About Mitel
mitel.comN/A
Recent company news
Yahoo FinanceUnited States Unified Communications Market Report 2025-2033, Company Analysis of 8x8, Avaya, Cisco Systems, GoTo, Huawei, Microsoft, Mitel Networks, NEC (AT&T), Ringcentral, Verizon
1 week ago
TelecompaperMitel names VP for global cloud operations
5 days ago
Business WireMitel and L-SPARK Celebrate Cohort Success at Unified Communications Accelerator Showcase
3 weeks ago
No JitterLarge Enterprises Give Mitel High Marks for UC and Contact Center
Nov 14, 2025
ChannelE2EMitel Updates its Global Partner Program to Serve Evolving Customer Needs
1 month ago
About Mitel
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mitel.
Salary
$97k – $132k
per year