Senior Technical Support Specialist
Mitel(2 months ago)
About this role
A Level 3 Technical Support Engineer at Mitel represents the highest technical escalation level in Telecom Support, focusing on resolving complex network issues that cannot be handled by lower tiers. The role involves providing advanced support for Open Scape platforms, troubleshooting critical communication problems, and mentoring junior support engineers in a fast-paced, mission-critical environment.
Required Skills
- VoIP
- SIP
- Linux Administration
- Troubleshooting
- Network Management
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