FedPoint
The Senior Technical Support Specialist at FedPoint leads the Service Desk, overseeing daily help desk operations, mentoring staff, and ensuring high-quality end‑user support. The role also manages HR lifecycle technology processes, asset and supply management, and contributes to infrastructure projects while delivering exceptional customer service.
FedPoint envisions, builds and delivers complex benefits marketplaces for federal programs and corporate partners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FedPoint.
28% below the average for this role